Department of Communication East Tennessee State University Johnson City, Tennessee 37614 (Office: 423-439-7577) (FAX: 423-439-7540) EDUCATION Temple University - Ph.D. in Speech - January 1980 [Dissertation: The Effect of Ethos on the Retention and Reminiscence of Information]
Temple University - MA in Speech and Theatre – February 1967
Davidson College, N.C. - BA in English – June 1965
PROFESSIONAL EXPERIENCE
2010 - Present:
Emeritus Professor Department of Communication East Tennessee State University, Johnson City, TN
Teaching responsibilities: General Speech (online sections) Intrapersonal Communication Processes
1990 - 2010: Tenured Professor, Graduate Faculty, Chair Department of Communication East Tennessee State University, Johnson City, TN
Teaching responsibilities: Listening Quantitative Research Methods Communication Theory Political Communication Intrapersonal Communication Processes Persuasion General Speech Public Speaking
Administrative responsibilities: 1990 to present - Chair of Department – supervise eight undergraduate curricula areas: Broadcasting, Journalism, Public Relations, Advertising, Speech, Women’s Studies, Dance, and Theatre with thirty-one full-time faculty, four staff positions, and fourteen adjuncts. Mass Communications was re-accredited by the ACEJMC in 2007. Approximately 400 undergraduate majors Oversee one graduate curriculum: Masters in Professional Communication. Fifty-three students enrolled during the 2006-2007 academic year, with ten graduates during the fall and spring of 2005-2006. Control active co-curricular Theatre program Control expenditures in Theatre and Departmental Budgets - yearly non-salary expenditures exceed $150,000 Participate in fund-raising, recruiting, and advising efforts Serve as member of the following university committees, councils and task forces: 2008 to present – Member, Reversion Committee 2007 to present – Voting Member, Institutional Review Board (IRB) 2007 to present – Member, Entrepreneurial Task Force 2002 to present - Chair, Oral Communication Intensive Committee 2002 to present - Member, General Education Advisory Council 2006 to 2007 – Member, Summer School Task Force 2006 to 2007 – Chair, Center for Performing Arts Facilities Committee 2003 to 2007 - Member, University Strategic Planning Committee 1999 to 2004 - Member, President’s Council (Advisory to President) 1999 to 2004 - Member, Academic Council (Advisory to Provost) 1999 to 2004 - Chair, Executive Committee of the Council of Academic Chairs (Council made up of all Academic Chairs from all colleges) 1990 to present - Member, Dean’s Advisory Council of Chairs (Advisory to Dean) 2000 to 2001 - Member, Disabilities Task Force
1982 - 1990: Tenured Professor, Head Department of Communication and Theatre McNeese State University, Lake Charles, Louisiana
Teaching responsibilities: Listening Communication Research Methods Communication Theory Intrapersonal Communication Introduction to Speech Communication Public Speaking
Administrative responsibilities: Head of Department - supervised three undergraduate curricula: Mass Communication (with concentrations in Broadcast and Print Journalism, Broadcast performance and production, and Public Relations), Speech (with concentrations in Professional Communications, and general speech), and Theatre with twelve full time faculty, four full time staff positions, and seven adjuncts Controlled active co-curricular Forensic and Theatre programs Controlled expenditures in Theatre, Forensics, and Departmental Budgets and Assessments - yearly non-salary expenditures exceeded $80,000 Participated in fund-raising, recruiting, and advising efforts Member of the following university committees: Developmental Education Committee Professional Improvement Committee Teacher Education Council
1970-1982: 1980-1982 -Associate Professor, Chairperson Department of Communication and Theatre Central College, Pella, IA
1976-1980 - Tenured Assistant Professor, Chairperson Department of Communication and Theatre Central College, Pella, IA
1973-1976 - Assistant Professor, Chairperson Department of Communication and Theatre Central College, Pella, IA (Appointed Chairperson - 1973, Tenured in 1976) 1970-1973 - Assistant Professor Department of Communication and Theatre Central College, Pella, IA
Teaching responsibilities: Intrapersonal Communication Communication Theory Introduction to Mass Media Organizational Communications Basic Speech communication course - large lecture, multi-lab format (Director) Quantitative Research Methods Political Communication Interpersonal Communications Persuasion Public Speaking General Semantics Administrative responsibilities: Chaired a five-person department and supervised an undergraduate curriculum that allowed specialization in: Mass Communication (with concentrations in Print Journalism and Public Relations) Speech, and Theatre Controlled active co-curricular Theatre program and administered a $20,000 budget Participated in fund-raising, recruiting, and advising efforts Served on Theatre Planning Committee - helped plan $1.5 million theatre as a National Director of the "Spanning the 80's" fund drive Conducted numerous in-house Faculty workshops on increasing classroom communication effectiveness (funded by $180,000 Federal Grant) Consulted for several federally funded campus programs Member of the following College-wide committees: Policy and Personnel Committee Curriculum Committee Skills Council Cultural Affairs Committee Welfare and Appeals Committee Communication Across-the-curriculum
1969-1970: Graduate Research Assistant, Department of Speech, Temple University, Philadelphia
1967-1969: Graduate Teaching Assistant, Department of Speech, Temple University, Philadelphia
PROFESSIONAL ACTIVITY
State Level Member of the Tennessee Speech Association, 1990 to 2007
Regional Level Member of the Western Speech Association, 1982-1996 Member of the Southern Speech Association, 1982-2001 Life Member of the Eastern Speech Association since 1975 Member of the Communication Quarterly Editorial Board, 1989 to 1994
National/International Level International Listening Association Chair, ILA Local Arrangements Committee, 2011. Chair, ILA Planning Committee for NCA cognate conference, 2006-2008 Member of the Nominating Committee, 2003-04 Member of the Editorial Board of International Journal of Listening, 1988-1994, 1997-2003 Chair, James I. Brown Student Research Award Committee, 1999-2003 President, 1999-2000 Editor, International Journal of Listening, 1994-1997 Member of the Board of Directors, 1988-1991, 1994-2001 Member and Chair of the Nominating Committee, 1993-94 Chair, Ralph I. Nichols Research Award Committee, 1991-1995 Executive Director of the International Listening Association, 1988-1991 Member and Assistant Chair of the Fund Raising Committee, 1987 Member of the Convention Arrangement Committee, 1987 National Communication Association (previously known as Speech Communication Association) Member of the NCA convention planning committee, 2006 to Present Member of the Editorial Board of Communication Education, 2004 to Present Member of the Editorial Board of Communication Monographs, 1998 to 2002 Member of the Committee for Assessment and Testing of National Communication Association, 1998 to Present Chair, of the Commission on Intrapersonal Communication Processes/Social Cognition 1993-1994 Member of the Speech Communication Association Allied Organizations Committee, 1991-1994 Participant in the Speech Communication Association sponsored Assessment Conference at the University of Denver, July, 1990 Co-chairperson of the Registration Committee Speech Communication Association, 1988 Reviewer for the Speech Communication Association Publication Board, 1987 to present Founding Sponsor and Chairperson of the Commission on Intrapersonal Communication Processes for Speech Communication Association, 1986-1987 Member of the Speech Communication Association National Resources for Assessment in Communication Commission, 1982 to Present Member of the Competitive Research Paper Selection Committee, Instructional Development Division, Speech Communication Association, 1984 Member of the Competitive Research Paper Selection Committee, Basic Course Interest Group, Speech Communication Association, 1983
World Communication Association Member of the Editorial Board of Communication Research Reports, 1987-1995 Member of the association, 1993-2001
Association for Communication Administration Member of the association, 1990-1993
Other national and international organizations In addition to presenting papers, conducting workshops, and serving as critic, respondent and chair for various panels at conventions of these associations, I have presented papers and conducted and/or participated in workshops for the following national and international groups: The Athens Institute for Research and Education The International Communication Association The National Conference on Coherence in the Liberal Arts Curriculum The American Association for Higher Education The Academic Chairpersons Conference The Conference of English Educators The International Reading Association The National Council of Teachers of English
Other Professional Activity Member of the Academic Program Review Committee for the English Department, East Tennessee State University, 1996 Member of the National Advisory Board, The Institute for the Study of Intrapersonal Processes, 1985 to Present
Topics of Workshops Offered as Professional Courtesy to Colleagues • Establishing an Institution-Wide Program for Teaching Communication Across the Curriculum • Documenting Success in the Classroom • Using the Macintosh Computer - The Easy Way to Choose Hardware • Using the Macintosh Computer - Taking the Hard Edges Off Software • Listening: The Key to Success in the Classroom • Building a Listening Organization: The Key to Team Success • How to End Communication Apprehension and Fear of Speaking • Listening: The Most Important and Least Attended Skill • Effective Listening: How to Listen More Effectively and Get Others to Do the Same • Teaching Intrapersonal Communication Processes • Teaching Communication Theory • Communicating Effectively in the Work Place
Consultancies Consultant to Wytheville Community College, Listening Across the Curriculum Consultant to ETS and AAMC – Revising MCAT to include listening component Consultant to various Political Action Groups – Polling and political planning – Johnson City, TN, Washington County, TN, and First District U. S. House of Representatives Consultant to Louisiana State University – Shreveport, Evaluation and Recommendations Concerning Curriculum Consultant to Clarion University of Pennsylvania, Evaluation of Communication Department Consultant to Grinnell College, Across the Curriculum Approach to Communication Education Consultant to Logan-Laws Financial Corporation, Communication Training Manual, Media Utilization, and Presentation Skills Consultant to Pittsburgh Plate and Glass, Listening Seminar for First Line Supervisors Consultant to Hamilton College, Listening Across the Curriculum Consultant to East Tennessee Rehabilitation Hospital, Focus Group Consultant to Chesapeake College, Listening Across the Curriculum Consultant to DePauw University, Across the Curriculum Approach to Communication Education Consultant to Hamline University, Across the Curriculum Approach to Communication Education Consultant to West Lake Polymers, Listening Seminar for First Line Supervisors Consultant to Himont Corporation, Listening Seminar for First Line Supervisors Consultant for the Veterans Association Medical Center, Johnson City, Tennessee Consultant to William C. Brown Publishers, Dubuque, Iowa, Textbook reviewer Consultant to Prentice Hall, Incorporated, Englewood Cliffs, New Jersey, Textbook reviewer Consultant to McGraw-Hill Book Company, New York, Textbook reviewer
Honors and Awards International Listening Association Hall of Fame, inducted by a vote of the membership of the International Listening Association, Albuquerque, New Mexico, 2002 (only 33 members inducted over the past 25 years) Jewell Friend Lecturer, selected by the College of Arts and Sciences, ETSU 1997 (Accompanied by an Honorarium) Ralph Nichols Top Research Award presented by the International Listening Association and the Institute for the Study of Intrapersonal Processes, Sacramento, California, March, 1996 Top Competitive Paper Award presented by the Eastern Communication Association, Syracuse, New York, May, 1987 Ralph G. Nichols Research Award presented by the International Listening Association, New Orleans, Louisiana, March, 1987 McNeese Distinguished Professor Award nominee for the Communication and Theatre Department – 1986 & 1987 Top Instructional Development Division Paper Award presented by the Eastern Communication Association, Atlantic City, New Jersey, May, 1986 Top Competitive Paper Award presented by the Eastern Communication Association, Philadelphia, March, 1984 Top Competitive Paper Award presented by the Southern Speech Communication Association, Baton Rouge, April, 1984
RESEARCH
Research And Grants In Progress: Online version of various assessment instruments for measuring communication effectiveness – effort entails making a variety of established assessment instruments accessible to students, faculty, and the private sector via the Internet. Video version of the Watson-Barker Listening Test examining the reliability and validity of the most recent version of the most used listening test. Customer Satisfaction Protocol – creating, implementing and interpreting customer responses to leisure activities.
PUBLICATIONS AND PRESENTATIONS
Books, Video Productions, and Journal Articles Roberts, C., Barker, L., Roberts, J., Bommelje, R., & Watson, K. (2011) Listen Up: Forms E & F, video production – Innolect, Inc. Roberts, C. (2008) Listening Globally to the International Cruise Passenger, The Athens Institute for Research and Education Proceedings, In press. Roberts, C. (2008) Listening Attending to the international cruise passenger: Listening effectively to a globalized cacophony, Proceedings of the 2007 International Listening Association Conference: Frankfurt, Germany, Der Andere Verlag, Tönning, Lübeck und Marburg. Roberts, C. (2004) Listening How to listen so students will talk, and talk so students will listen: A few dozen suggestions to improve the communication climate of the advising session, The Advisor, Vol. 24, 3. Roberts, C., Barker, L., Watson, K., & Hayes, T. (2001) Listening Listen Up: Forms C & D, video production (2001), Pfeiffer & Company. Vinson, L. & Roberts, C. (1999) The Relationship Among Willingness To Listen Communication Skills, Receiver Apprehension, Sender-Based Communication Apprehension, And Dogmatism, International Journal Of Listening, volume 12. Roberts, C., Barker, L., & Watson, K. (1998) Watson-Barker Listening Test, High School Video-Version: Forms A & B, video production, Spectra Communication Associates. Roberts, C., Editor (1997) International Journal of Listening, volume 11,. Roberts, C., Editor (1996) International Journal of Listening (1996), volume 10. Roberts, C., Editor (1995)International Journal of Listening (1995), volume 9. Roberts, C., Barker, L., Johnson, P. & Watson, K. (1995) Listen Up: Forms A & B, video production - Pfeiffer & Company. Roberts, C., Barker, L., Johnson, P. & Watson, K. (1995) Listen Up: Short Form, video production - Pfeiffer & Company. Vinson, L. & Roberts, C. (1994) Estimating an individual's location along the trait-state continuum: A method for improving the precision of measurement of CA using the PRCA-24, Communication Research Reports, 11. Roberts, C. (1994) A Manual to Accompany A First Look At Communication Theory, 2nd. Edition, McGraw-Hill, Inc. Roberts, C. & Vinson, L. (1993) An investigation of the effect of presentation and response media on listening test scores, Journal of the International Listening Association, 7. Roberts, C. (1991) Competent Listening, Listening Post. Roberts, C. (1991) A Manual to Accompany A First Look At Communication Theory, McGraw-Hill, Inc. Roberts, C. (1990) Watson-Barker Listening Test, Adult Video-Version: Form A & B, video production - Second Edition, Spectra Communication Associates. Roberts, C. & Watson, K. (1989) Readings in Intrapersonal Communication Processes (1989), Charles Roberts and Kittie Watson, co-editors, Auburn, Alabama: SPECTRA Incorporated, Publishers; Scottsdale, Arizona: Gorsuch/Scarisbrick Publishers, exclusive distributors. Roberts, C. (1988) Watson-Barker Listening Test, High School Video-Version: Form A & B (1988), video production, Spectra Communication Associates. Roberts, C. (1988) The validation of listening tests: Cutting the Gordian Knot, Journal of the International Listening Association, 2. Roberts, C. (1987) Watson-Barker Listening Test, Adult Video-Version: Form A & B, video production, Spectra Communication Associates. Rubin, R. & Roberts, C. (1987) A comparative examination and analysis of three listening tests, Communication Education, 36. Roberts, C., Edwards, R., & Barker, L. (1987) Intrapersonal Communication Processes, Scottsdale, Arizona: Gorsuch/Scarisbrick Publishers. Roberts, C. (1986) A validation of the "Watson-Barker Listening Test," Communication Research Reports, 3. Roberts, C. (1984) A physiological validation of the receiver apprehension test, Communication Research Reports, 1, December. Roberts, C. &Steinfatt, T. (1983) Source credibility and physiological arousal: An important variable in the credibility-information retention relationship, Southern Speech Communication Journal, 48. Roberts, C. (1983) Speaking and listening education across the curriculum, in (Rebecca Rubin, ed.) Improving Speaking and Listening Skills, Jossey-Bass: San Francisco, (in the series: New Directions For College Learning Assistance).
Convention Papers, Presentations and Papers Selected for ERIC Reports Roberts, C. (2011) Test Driving the Watson-Barker Listening Assessment Instrument, a paper presented at the International Listening Association convention, Johnson City, Tenn. Roberts, C. (2011) The Creation and Validation of the Watson-Barker Listening Assessment Instrument, a paper presented at the International Listening Association convention, Johnson City, Tenn. Roberts, C. (2011) Chair of the panel: MUSICAL LISTENING: Expanding the Appreciative Listening Model, a panel convened at the International Listening Association convention, Johnson City, Tenn. Wolvin, A. & Roberts, C. (2009) Listening comprehension: Intersections of the past, present, and future, paper presented at the National Communication Association, Chicago, Illinois. Roberts, C. (2008) Listening globally to the international cruise passenger, a paper presented at The Athens Institute for Research and Education, Athens, Greece. Roberts, C. (2008) The re-accreditation process: Not the most favourite pastime of a mass communications unit, a paper presented at the Broadcast Education Association convention, Las Vegas, Nevada. Roberts, C. (2008) Teaching listening online, a paper presented at the International Listening Association convention, Portland, Maine. Roberts, C. (2007) Attending to the international cruise passenger: Listening effectively to a globalized cacophony, a paper presented at the International Listening Association, Frankfurt, Germany. Roberts, C. (2006)The Synergistic Nexus of Writing and Speaking Across-the-Curriculum Programs: The Center, a paper presented at the National Communication Association, San Antonio. Roberts, C. (2004) How to listen so students will talk, and talk so students will listen: A few dozen suggestions to improve the communication climate of the advising session, presentation at the NAAHP convention, Washington, D.C. Roberts, C. (2003) The Watson-Barker High School Listening Test as a Reliable and Valid Measure in Elementary School, a paper presented at the joint convention of the International Listening Association and the World Communication Association, Haninge, Sweden. Roberts, C. (2000) Reliability and validity of the Watson-Barker Listening Test, Forms C & D, a paper presented at the International Listening Association international convention, Virginia Beach. Roberts, C. (1999) Listening Education in the 21st Century, a paper presented at the National Communication Association, Chicago. Roberts, C. (1999) Listening in the Elementary Classroom: A Host of Problems, a Great Many Possible, a presentation at the 1999 Solutions Primary Connections Seminar, Johnson City, TN. Roberts, C. (1999) Mall Talk, an interview on “Four Corners,” a BBC broadcast originating from Scotland, Virginia and Tennessee. Roberts, C. (1998) Creating a Listening Organization, a presentation for the staff of Sherrod Library, East Tennessee State University. Roberts, C. (1998) Listening and Attending at the College Level: Problems and Solutions, a paper presented at the International Listening Association Mid-South Regional Conference, Nashville, TN. Roberts, C. (1999) Cognition, Emotion and the Processing of Persuasive Messages, chair of the panel, National Communication Association, Chicago, IL. Roberts, C. (1997) The Group Has a Simple Message: Listen, Associated Press article, Published in 114 local/regional press outlets, August/September/October. Roberts, C. (1996) Interview with a professional: Charles Roberts, in (Patricia Kearney & Timothy Plax) Public Speaking in a Diverse Society, Mayfield: Mountain View, California. Roberts, C. (1996) The Perfect Interview, a presentation for Delta Sigma Pi, East Tennessee State University, Johnson City, Tennessee. Roberts, C. (1996) Listening, a presentation for the Northeast Tennessee ASTD chapter, Kingsport, Tennessee. Roberts, C. (1996) Willingness to Listen: A workable scale, paper presented to the International Listening Association convention, Sacramento, California. Roberts, C. & Griffin, M. (1994) Teaching the college course: Communication theory, short-course presented at the Speech Communication Association Convention, New Orleans, Louisiana. Roberts, C. (1992) Willingness to Listen: The Difference Between Skill and Competence, paper presented to the Southern Speech Communication Association convention, San Antonio, Texas. Roberts, C. (1992) SACS Guidelines, paper presented to the Southern Speech Communication Association convention, San Antonio, Texas. Roberts, C. & Vinson, L. (1992) An Investigation of Listening Test Artifacts, paper presented to the International Listening Association convention, Seattle, Washington. Roberts, C. & Vinson, L. (1991) A Method for Improving the Precision of Measurement of the Level of State-like Versus Trait-like Communication Apprehension, paper presented to the Speech Communication Association convention, Atlanta, Georgia. Roberts, C. (1991) Motivation: The Difference Between Being Skillful and Being Competent, presentation sponsored by the East Tennessee State University Philosophy Department as part of their "Meet the Faculty" series, East Tennessee State University, Johnson City, Tennessee. Roberts, C. & Vinson, L. (1990) A Refinement and Validation of the Willingness To Listen Scale, paper presented to the Speech Communication Association convention, Chicago, Illinois. Roberts, C. & Barker, L. (1990) Teaching the college course: Intrapersonal Communication, short-course presented at the Speech Communication Association Convention, Chicago, Illinois. Roberts, C. (1990) Measuring listening skills: A 21st century trend in the making, paper presented to the Eastern Communication Association convention, Philadelphia, Pennsylvania. Roberts, C. (1990) Communication across the curriculum: What may be happening next, paper presented to the Conference on College Composition and Communication, Chicago, Illinois. Roberts, C. & Vinson, L. (1989) Willingness to listen: Another dimension of a multifaceted process, paper presented to the Speech Communication Association convention, San Francisco, California. Roberts, C. (1989) Using listening tests to find a listening/reading connection, with emphasis on the development and validation of the Watson-Barker Listening Test, paper presented to the International Reading Association convention, New Orleans, Louisiana. Roberts, C. & Halay, K. (1989) The Watson-Barker Listening Test For High School Students, ERIC Reports, ED 310 468, same paper was presented to the International Listening Association convention, Atlanta, Georgia. Roberts, C. (1988) The politics of speaking across the curriculum, panel chair at the Speech Communication Association convention, New Orleans, Louisiana. Roberts, C., Pearson, J., Goss, B., & Miller, G. (1988) Debate: Resolved that we have no business studying mental processes and calling it communication research, debate held at the Speech Communication Association convention, New Orleans, Louisiana. The affirmative side: Blaine Goss and Gerald R. Miller; the negative side: Charles Roberts and Judy Pearson. Roberts, C. (1988) Teaching colleagues in all disciplines to teach communication in all courses: Another functional use of the Liberal Arts curriculum, paper presented to the National Conference on Coherence in the Liberal Arts Curriculum, Denton, Texas. Roberts, C. & Pearson, J. (1988) Listening, gender, and grades, paper presented at the International Listening Association convention, Scottsdale, Arizona. Roberts, C. & Cannon, W. (1987) Speaking across the curriculum, short-course presented at the Speech Communication Association convention, Boston, Massachusetts. Roberts, C. (1987) Critique of the "Top Four" competitive papers of the Intrapersonal Communication Processes Commission, paper presented at the Speech Communication Association convention, Boston, Massachusetts. Roberts, C. & Rubin, R. (1987) A comparative examination and analysis of three listening tests, paper presented at the Eastern Communication Association convention, Syracuse, New York. Roberts, C. (1987) A video version of the "Watson-Barker Listening Test, paper presented at the International Listening Association convention, New Orleans, Louisiana. Roberts, C. (1986) Speaking across the curriculum, paper presented at the Speech Communication Association Convention, Chicago, Illinois. Roberts, C. (1986) Teaching colleagues in other disciplines to teach communication in all courses, paper presented at the Speech Communication Association Convention, Chicago, Illinois. Roberts, C. (1986) Intrapersonal communication: Teaching from a physiological perspective, paper presented at the Speech Communication Association Convention, Chicago, Illinois. Roberts, C., Barker, L., & Halfond, M. (1986) Teaching the college course: Intrapersonal Communication, short-course presented at the Speech Communication Association Convention, Chicago, Illinois. Roberts, C. (1986) Response to textbook authors' use of intrapersonal communication in their basic texts, paper presented at the Speech Communication Association Convention, Chicago, Illinois. Roberts, C. (1986) Charming your chair: Flattery or fisticuffs, paper presented at the Southwest Theatre Conference, Dallas, Texas. Roberts, C. (1986) The question of validity and application: How do we know how well we are listening, paper presented at the Eastern Communication Association Convention, Atlantic City, New Jersey. Roberts, C. (1986) The validation of listening tests: Cutting of the Gordian Knot, paper presented at the Southern Speech Communication Association Convention, Houston, Texas. Roberts, C. (1986) Practical intrapersonal communication activities, paper and workshop presented at the Western Speech Association Convention Basic Course Conference, Tucson, Arizona. Roberts, C. (1985) A user's response to the use of listening assessment instruments, ERIC Reports, ED 263 641, same paper was presented at the Speech Communication Association convention, Denver, Colorado. Roberts, C. (1985) Intrapersonal communication: A definition and research direction, paper presented at the Speech Communication Association Convention, Denver, Colorado. Roberts, C., Edwards, R., Barker, L., & Halfond, M. (1985) Teaching intrapersonal communication, short-course presented at the Southern Speech Association Convention, Winston-Salem, North Carolina. Roberts, C. (1985) Preliminary research employing the Watson-Barker Listening Test: A validation of the instrument, ERIC Reports, ED 257 145; same paper was presented at the International Listening Association convention, Orlando, Florida. Roberts, C. & Pearson, J. (1984) Sex and sex-type: Factors in predicting success in the communication classroom, ERIC Reports, ED 244 319; same paper was presented at the Southern Speech Communication Association convention, Baton Rouge, Louisiana. Steinfatt, T. & Roberts, C. (1984) The future of physiological measurement in communication research, ERIC Reports, ED 251 886; same paper was presented as part of Dimension Series at the Speech Communication Association convention, Chicago Illinois. Roberts, C. (1984) A report of a three-year program in teaching skills across the curriculum, ERIC Reports, ED 253 890; same paper was presented at the Speech Communication Association convention, Chicago, Illinois. Roberts, C. (1984) Intrapersonal communication: Communicating with yourself, paper presented at the World Communication Association-Atlantic convention, San Juan, Puerto Rico. Roberts, C., Ecroyd, D., & Weiss, R. (1984) Teaching communication in all disciplines, short-course presented at the Speech Communication Association convention, Chicago, Illinois. Roberts, C., Edwards, R., Barker, L., & Halfond, M. (1984) Teaching the college course in intrapersonal communications, short-course presented at the Speech Communication Association convention, Chicago, Illinois. Roberts, C. & Pearson, J. (1984) Psychological sex type and biological sex as predictors of differential grading in the communication classroom, paper presented for the Instructional Practices Interest Group "Top Four" panel at the Eastern Communication Association convention, Philadelphia, Pennsylvania. Roberts, C., Ecroyd, D., & Weiss, R. (1984) Establishing an institution-wide program for teaching communication in content area courses, short-course presented at the Western Speech Communication Association convention, Seattle, Washington. Roberts, C., Ecroyd, D., & Weiss, R. (1983) Establishing an institution-wide program for teaching communication in content area courses, short-course presented at the Speech Communication Association convention, Washington, D.C. Roberts, C. (1983) The definition and delimitation of intrapersonal communication, ERIC Reports, ED 240 634; same paper was presented at the Speech Communication Association convention, Washington, D.C. Roberts, C., Edwards, R., Barker, L., & Halfond, M. (1984) Teaching the college course in intrapersonal communication, short-course presented at the Speech Communication Association convention (with Murray Halfond and Larry Barker), Washington, D.C., November, 1983. Roberts, C. (1983) Improving oral communication, paper presented at the Louisiana Association for Developmental Educators convention, New Orleans, Louisiana. Roberts, C., Barker, L., & Halfond, M. (1983) Teaching the college course in intrapersonal communication, short-course presented at the Eastern Communication Association convention, Ocean City, Maryland. Roberts, C. (1983) Communication education throughout the university: An alternative to the one-shot inoculation approach, ERIC Reports, ED 235 507. Roberts, C. (1983) Interdisciplinary approaches to speech communication across the curriculum, paper presented at the Eastern Communication Association convention, Ocean City, Maryland. Roberts, C. & Pearson, J. (1983) Sex discrimination in grading in the basic course: Removing potential explanations for differences, paper presented at the Western Speech Communication Association convention, Albuquerque, New Mexico. Roberts, C., Barker, L., & Halfond, M. (1982) Teaching the college course in intrapersonal communication, short-course presented at the Speech Communication Association convention, Louisville, Kentucky. Roberts, C., & Ecroyd, D. (1982) Establishing an institution-wide program for teaching communication in content area courses, short-course presented at the Speech Communication Association convention, Louisville, Kentucky. Roberts, C. (1982) Intrapersonal communication as a basic course theme, paper presented at the Speech Communication Association convention, Louisville, Kentucky. Roberts, C., Barker, L., & Halfond, M. (1982) Teaching intrapersonal communication, short-course presented at the Eastern Communication Association convention, Hartford, Connecticut. Cannon, W. & Roberts, C. (1982) Teaching communications across the curriculum, paper presented at the national convention of the Conference on College Composition and Communication, San Francisco, California. Roberts, C. (1982) Critique of competitive papers of the behavioral interest group, paper presented at the Western Speech Association convention, San Jose, California. Roberts, C., Cannon, W. & Ecroyd, D. (1982) Establishing an institution-wide program for teaching communication in content area courses, short-course presented at the Speech Communication Association convention, Anaheim, California. Roberts, C., Barker, L., & Halfond, M. (1981) Teaching the college course in intrapersonal communication, short-course presented at the Speech Communication Association convention, Anaheim, California. Roberts, C. (1981) Theories of persuasion: Theoretical fulcrums for moving minds and changing behaviors, two week seminar presented under the auspices of the Northwest Area Foundation, Pella, Iowa. Roberts, C. & Cannon, W. (1981) Establishing an institution-wide program for teaching communication in content area courses, short-course presented at the International Communication Association convention, Minneapolis, Minnesota. Roberts, C. & Cannon, W. (1981) Teaching communication in content area courses: Another functional use of the liberal arts curriculum, paper presented at the Eastern Communication Association convention, Pittsburgh, Pennsylvania. Roberts, C. (1981) Communication education across the curriculum: The plan and the actuality, paper presented at the Conference of English Educators convention, San Francisco, California. Roberts, C. (1981) Across the curriculum: The communication skills program at Central College, paper presented at American Association for Higher Education convention, Washington, D.C. Roberts, C. (1981) Source credibility and physiological arousal: Some communication variables have physiological foundations, competitively selected paper presented at the Western Speech Association convention, San Jose, California. Roberts, C. (1980) Physiological arousal as a variable in communication research, competitively selected paper presented at the Southern Speech Communication Association convention, Birmingham, Alabama. Roberts, C. (1980) The effect of ethos on the retention of information, competitively selected paper presented at the Eastern Communication Association convention, Ocean City, Maryland. Roberts, C. (1980) A critique of competitive papers in speech, paper presented at the Eastern Communication Association convention, Ocean City, Maryland. Roberts, C. (1980) Listening: The lost art, paper presented at the Iowa Dietetic Association, Des Moines, Iowa.